How to Care: Provincial Home Care Programs
British Columbia
Home care/home support services available
- Home care nursing
- Community rehabilitation
- Home support workers
- Meals programs
- Adult day centres
- Residential services
- Respite
- Short-term treatment centres
Administrative services
- Access to all community support programs, including respite, and residential care
- Needs assessment
- Eligibility determination
- Case management
- Care co-ordination
Basic eligibility criteria for home support services
- Age — 19 years and older
- Health status — living with a chronic illness for a minimum of three months
- Residency — one year British Columbia residency for personal care and intermediate levels of care;
three months residence for extended care
- Canadian citizenship
Basic eligibility criteria for community
home care nursing
- Health status — requiring acute, chronic or palliative care
- British Columbia residency
- Canadian citizenship
Typical clients
- Elderly people and younger adults with disabilities
- Family caregivers providing 24-hour care for disabled clients
For detailed information on the program, services,
eligibility requirements and any applicable fees, call (888) 533-2272 or (250) 388-2273, or contact the nearest
- Regional Health Board
- Community Health Council
- the nearest Community Health Services Society
Look in the telephone directory in the blue pages
listings, under "Health Authorities."
How to Care: Provincial Home Care Programs
Alberta
Home care/home support services available
professional/treatment services
- nursing
- physiotherapy
- occupational therapy
- social work
- nutritional services
- respiratory therapy
- support services
- personal care
- homemaking
- self-managed care
- funds to clients to purchase support services to meet assessed needs
- palliative care
- respite services to provide relief for family caregivers
Administrative services
- Single-entry assessment and placement for all long-term care services
— both in the community and in facilities case co-ordination
Basic eligibility criteria
- Available to Albertans, regardless of disability or age; depending
on need, caregiver support and required treatment no waiting
period for new residents of Alberta
Typical clients
- people who need community-based short-term treatment
- people who need long-term services for ongoing needs
- people who need palliative care
- people who need support services
- people who need treatment services
- family caregivers who need respite
For
detailed information on the program, services, eligibility
requirements and fees, contact the nearest
Regional Health Authority (RHA) — 17 in Alberta.
Find them online at http://www.health.gov.ab.ca/rhas/rhamap.htm
Community resources
A Roadmap to Health Care Delivery
Calgary Regional Health Authority
Consumer Info Line: (403) 531-8080
Web: http://www.crha-health.ab.ca
Calgary Seniors Directory of Services
Kerby Centre, 1133 — 7th Avenue S.W., Calgary, Alberta
T2P 1B2
Tel: (403) 265-0661
Fax (403) 264-7047
Programs for Seniors
Alberta Seniors Information Line
Toll free: (800) 642-3853. In Edmonton area, (403) 427-7876
How to Care: Provincial Home Care Programs
Saskatchewan
Home care/home support services available
provided by each district health board
- nursing
- homemaking, including respite for the primary caregiver
- meals
- home maintenance
Home care/home support services available provided provided by the district health board in some
districts
- physiotherapy
- occupational therapy
- respiratory therapy
- laboratory services
Also available
- adult day services
- palliative care
Provided
by volunteer services established by the district health boards
- meal delivery
- friendly visiting
- security calls
- transportation
- home maintenance
Accessed through community-based services
- nutrition counselling
- mental health nursing
- addiction services workers
- child and youth workers
Administrative services
- needs assessment
- eligibility determination
- care co-ordination
Basic eligibility criteria
- a valid Saskatchewan Health Services Card
- permanent residence in Saskatchewan
- residence in Manitoba or Alberta, in border areas where contractual arrangements have been approved
Typical clients
- people who need acute, palliative or supportive care to remain independent at home
For detailed information on the program, services, eligibility requirements and fees, contact
- Department of Health — Community care Branch (306) 787-7266
- The nearest District Health Board (DHB) District Health Offices (http://www.gov.sk.ca/health/, click on "Health Districts")
How to Care: Provincial Home Care Programs
Manitoba
Home care/home support services available
Basic services / core programs available to residents of all regions
- nursing services
- therapy assessment
- health teaching
- personal care
- meal preparation
- respite/family relief
- access to adult day care
- cleaning and laundry
- assessment for, and facilitation of placement in Personal Care Homes (paneling)
- medical equipment and supplies required to support the care plan
Specialty programs
- self-managed care program/family-managed care program
- home oxygen therapy
- community intravenous therapy program
- clustered care (FOKUS/Luther Home/Cluster Housing/H.I.D.I.)
- terminal care/palliative care
- supportive housing/alternative housing options
Administrative services
- needs assessment
- eligibility determination
- care planning
- case management
- service co-ordination
Basic eligibility criteria
- any resident of Manitoba may request an assessment for eligibility
for home care services
Typical clients
- elderly people with chronic disease, disabilities and cognitive impairment
- younger disabled people
- children with medically-complex conditions that are technology-dependent
- people who need palliative/terminal care
- people who need short-term acute care, such as post-surgical care and wound management
For detailed information on the program, services, eligibility
requirements and fees contact
- the nearest Regional Health Authority (RHA) — 12 in Manitoba (online: http://www.gov.mb.ca/health/rha/index.html)
- Manitoba Health — Inquiry Line: (204) 786-7111
Toll free in Manitoba: (800) 392-1207
Community resources
- Manitoba Senior Citizens Handbook (http://www.mbnet.mb.ca/crm/other/genmb/msch/msch06.html)
How to Care: Provincial Home Care Programs
Ontario
Home care/home support services available
- professional services
- nursing
- nutrition counselling
- occupational therapy
- social work
- physiotherapy
- speech-language pathology
Support services
- homemaking for personal support
- drug cards
- medical supplies
- health care equipment
- transportation to and from medical appointments
- in-house laboratory services for blood and specimen collections.
Specialized services
- HIV therapy
- intravenous therapy
- home chemotherapy
- palliative care
Administrative services
- single point entry to all long-term care services — both at home and in facilities
needs assessment
- eligibility determination
- co-ordinated service planning and monitoring
- case management
- placement co-ordination services for nursing homes and homes for the aged
- information and referral to all long-term care services, including volunteer-based community services
Basic eligibility criteria
- Ontario resident insured under the Ontario Health Insurance Plan
- the applicant's needs cannot be met on utpatient basis
- the residential environment is suitable for providing the required care
- a family caregiver or other person is willing and able to participate in the program, as required
Typical clients
- people recovering from acute illness
- people with chronic disease and disabilities
- people in the convalescent, rehabilitative, or terminal stage of disease
For detailed information on the program, services,
eligibility requirements and fees contact
- the nearest Community Care Access Centre (CCAC) — 43 in Ontario
Community Care Access Centres
Toll free number: (800) 268-1154
Web: http://www.gov.on.ca/health/english/contact/ccac/ccacloc_dt.html
Community resources
Community Resource Guide for Caregivers of Older Adults
A list of community resources for family caregivers in the Ottawa-Carleton region
Ottawa-Carleton Health Department
Tel: (613) 722-2242
The Blue Book: Directory of Community Services in Toronto
Community Information Line, (416) 397-INFO
Community Information Centre of Metro Toronto, Order Desk
(416) 392-4575
Toronto Jewish Seniors Directory
A listing of programs, services and organizations relevant to the health and well-being of Jewish seniors.
B&C List, 131 Bloor Street West, Suite 200/191
Toronto, ON M5S 1R8
Tel: (800) 663-1563
Fax: (800) 665-4995
How to Care: Provincial Home Care Programs
Quebec
Home care/home support services available
Professional services
- nursing
- nutrition counselling
- occupational therapy
- social work
- physiotherapy
- speech-language pathology
Support services
- homemaking for personal support
- medical supplies
- health care equipment
- transportation to and from medical appointments
- in-house laboratory services for blood and specimen collections
Specialized services
- HIV therapy
- intravenous therapy
- home chemotherapy
- palliative care
Administrative services
- needs assessment
- co-ordinated service planning and monitoring
- case management
- placement co-ordination services for long term placement and foster homes for seniors
- information and referral to all long-term care services, including volunteer-base community services
Basic eligibility criteria
For detailed information on the program, services,
eligibility requirements and fees contact
- the nearest Centre local de services communautaires (CLSC — Local
Community Service Centre). Check in the business pages of the
telephone book under CLSC for the location nearest you.
- InfoSanté CLSC. By inputting your postal code here (http://www.clsc-chsld.qc.ca/trouvez.htm), you will be given the CLSC nearest you.
Note: All CLSCs have certain common mandates e.g.
home care, social services, clinics. Some have specialized programs related to the population of their territories.
Community resources
Jewish Support Services for the Elderly
5151 Côte Ste. Catherine, #330, Montreal, PQ H3W 1M6
Tel. (514) 342-1234
How to Care: Provincial Home Care Programs
New Brunswick
Home care/home support services available
Acute care
- Selective chemotherapy
- Oxygen therapy
- Diabetes management
- Intravenous therapy
- Wound care
- Intravenous hydration
- Medication administration
- Post-operative rehabilitation
Continuing care
- Oxygen therapy
- Medication assessment management, and monitoring
- Seating and positioning
- Adaptive equipment aids/prescription
- Support for individuals on mechanical ventilation
- Group therapy
Promotive/preventive care
- Information, advice, educational and organizational support
Palliative care
- Alleviation of pain and management of symptoms of terminal illnesses
- Support and respite to individuals and their caregiver support networks
Homemaker support
- For very short-term use only, primarily for palliative clients
Administrative services
- Needs assessment
- Eligibility determination
- Consultation
Basic eligibility criteria
- New Brunswick resident
- The client meets specific eligibility criteria for the program category
- The community setting to be used is suitable for delivery of the service
Typical clients
- People who need acute care, continuing care, promotive/preventive care or palliative care
For detailed information on the program, services,
eligibility requirements and fees, contact the Department of Health and Community Services —
Extra Mural Program (Home Health Care)
(506) 658-2734
How to Care: Provincial Home Care Programs
Nova Scotia
Home care/home support services available
- home support
- personal care
- nursing
- oxygen services
Administrative services
- Needs assessment
- Eligibility determination
- Care co-ordination
- Referral
Basic eligibility criteria
- Nova Scotia residents with a Nova Scotia Health Card or in the process of acquiring one
- Individuals assessed to have unmet needs that the program can meet safely, efficiently, and effectively in the home
- Visitors to Nova Scotia are not denied access to the program, but are expected to pay privately for services received
Typical clients
- people whose assessed functional needs can be met safely, efficiently, and effectively in the home
For detailed information on the program, services, eligibility requirements and fees, contact
- the Nova Scotia Department of Health or the
nearest Regional Health Board — 4 in Nova Scotia (to be replaced by District Health Authorities).
How to Care: Provincial Home Care Programs
Prince Edward Island
Home care/Home support services available
Professional and consultative services
- Nursing
- Occupational therapy
- Physiotherapy
- Speech and language pathology
- Pharmacy services
- Social work
- Nutrition/dietetics
- Audiology
Home support services
- Personal care services
- Environmental support, including visiting homemaker services
- Respite
- Social relief
Adult protection
- Investigation and assessment of reports of neglect or abuse
Administrative services
- Needs assessment
- Eligibility determination
- Care co-ordination
- Community resource development
Basic eligibility criteria
- Prince Edward Island is the applicant's principal residence
- A home environment suitable for the provision of home care
- Applicant's consent to participate in a home care service plan
- Upon certain conditions, non-residents temporarily in PEI, and people whose principle residence is not P.E.I. may be eligible for home care services
Typical clients
- People returning home from institutional care
- People at risk of readmission to institutional care
- Children with special needs
- People whose health and independence at home is dependent on technology
- Frail or vulnerable individuals with chronic physical illness or functional disability
- Clients with disabilities who need intensive care
- Individuals and families who need palliative care
For detailed information on the program, services, eligibility requirements and fees, contact
- Home Care and Support services for Seniors (902) 368-4790
- The nearest Regional Health Board — 5 in Prince Edward Island
PEI Home Care and Support (http://www.gov.pe.ca/government/governmentindex.php3#letterH)
How to Care: Provincial Home Care Programs
Newfoundland & Labrador
Home care/home support services available
Professional services
- Home nursing
- Physiotherapy
- Occupational therapy
Home management services
- Personal care
- Home maintenance
- Meals-on-wheels
- Respite
- Day programs
- Personal care homes
- Long-term care facilities
Administrative services
- Single-entry access
- Needs assessment
- Case management
Basic eligibility criteria
- Available to all residents of Newfoundland, based on assessed
need
- non-residents temporarily in the province, and individuals whose
principle residence is outside Newfoundland, may be eligible for
home care services, on a case-specific basis
Typical clients
- people who need acute care to prevent hospital admission or
to facilitate early discharge from hospital
- people with chronic physical illness or functional disability
- people who need palliative care
- people who are technologically dependent or have complex care
needs
For detailed information on the program, services, eligibility
requirements and fees, contact
- Department of health and Community services (709) 729-6243
the nearest Regional Community Health Board (CHB) — 6 in Newfoundland Health
and Community Services
- Go to the CHB Web site (http://www.healthy.nf.ca/about/regions.htm) for more information
How to Care: Provincial Home Care Programs
Yukon Territories
Home care/home
support services available
Professional services
- Social work
- Nursing
- Occupational therapy
- Physiotherapy
Home support
- Personal care
- Home management
- Meals
- Assessment for home adaptation
Respite care for caregivers
Palliative care
Note:
The complete range of services is available only in Whitehorse. Outside
of Whitehorse, home support is the main component of the program.
The availability of social work and nursing support varies, depending
on the work demands of the regional professional stationed in each
community.
Administrative
services
- Needs assessment
- Counselling
- Advocacy
- Placement
- Referral services
Basic
eligibility criteria
- Canadian citizens or landed immigrants, of any age, who are
permanent resident of the Yukon
Typical
clients
- People recovering from acute illness
- People with chronic illness, disability, terminal illness
- Frail and elderly people
For detailed
information on the Yukon Home Care Program, services, eligibility requirements and
fees, call Local Health Centre Home Care Admin Assistant Wendy Sheppard at
(867) 667-5774. Or go online (http://199.247.156.231/ssframe.html), and click on "Home Care".
To find the appropriate contact, go to http://www.gov.yk.ca/phone/.
How to Care: Provincial Home Care Programs
Northwest Territories
Home care/home support services available
- Home nursing
- Personal care
- Activation for activities of daily living
- Homemaker service
- Respite care
- Palliative care
- Meals programs
- Life skills training
Administrative services
- Needs assessment
- Case co-ordination
- Referral to consultation services, such as rehabilitation, nutrition,
and physicians
Basic eligibility criteria
- Permanent residents of the Northwest Territories
- Valid health care card
- Care needs that cannot be met by the family
- Care services provided subject to availability in the community
Typical clients
- People whose assessed needs can be provided for in the community
- People whose assessed needs can be best met through home care programs
For detailed
information on the program, services, eligibility requirements and
fees call (867) 920-3338 or contact
- The nearest Regional Health Board
- The nearest Community Service Board
How to Care: Provincial Home Care Programs
Veterans Independence Program (VIP)
This program is offered by Veterans Affairs Canada.
Home care/home support services available
Home care services
- health and support services provided by a health professional
- personal care
- housekeeping
- access to nutrition
- grounds maintenance
ambulatory health care services
- health assessments
- diagnostic services
- rehabilitation
- transportation to facilities where the services are provided
social transportation
- transportation to assist with activities, such as banking and shopping for groceries
home adaptations
care in a community facility
administrative services
- needs assessment
- care planning
- service co-ordination
- case management health
- care information and referral
Basic eligibility criteria
Veterans Affairs clients
- with wartime or special-duty-area service
- residing in Canada
- assessed as needing home care services that are not available
- through provincial and territorial programs
- income status
- relationship between need for service and client's disability pension, where applicable
Typical clients
- war veterans with age-related illnesses
compounded by war-related injuries and combat-related stresses
For detailed information on the program, services, eligibility requirements and fees contact:
- the local District Office of Veterans Affairs.
- Veterans Independence Program (VIP)
How to Care: Provincial Home Care Programs
First Nations — Adult Care Program
This program is offered jointly by the Department of Indian Affairs and Northern Development (DIAND) and Health Canada.
Home care/home support services available
- in-home care
- homemaker service
Administrative services
- needs assessment
- eligibility determination
- supervision and nursing care in facilities on reserves and in provincial institutions
Basic eligibility criteria
- elderly, ill or disabled Status Indians living on reserves
Typical clients
For detailed information on the program, services, eligibility requirements and fees contact:
- the local Band Council or the Regional Director, Medical Services Branch, Health Canada (Home Care Nursing Program)
Status Indians residing in the Northwest Territories, contact the
- local Band Council
- the Northwest Territories Department of Health
- or the Regional Health Board
Adult Care Program — Department of Indian Affairs and Northern Development
How to Care: Provincial Home Care Programs
First Nations and Inuit Home Care and Community Program
This as-yet-to-be-created program will build on and link with current federally-funded home care
nursing and homemaking services and other related programs. The program is intended to provide improved
care for the elderly, disabled, chronically ill, and those requiring short-term acute
care services in the community. It was announced as a new initiative in the 1999 federal budget.
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